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Winter is Coming

It’s getting chilly outside! Please take a moment to familiarize yourself with SPUD’s winter delivery changes. As the temperatures drop below -10C, your deliveries will not survive outside longer than 30 minutes.

Here are some options to consider to protect your deliveries during the colder months:

  • If you have a garage with keypad entry system, please provide entry information for your driver.
  • If there is a sheltered area that would best be suited for delivery, please notify our Customer Care team, so they can make a note on your customer account for delivery.
  • Please let us know if there a trusted neighbour we can leave the bins with. If so, please let our Customer Care team know, so we can notify the drivers of the delivery location.
  • We also welcome pickups at our warehouse, as well. Give us a call to arrange a weekly pickup time, if this is your preferable option.

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